Terms of Sale – SaunaBuilds.co.uk
Last updated: 29th July 2025
SaunaBuilds.co.uk (“we”, “us”, or “our”) is the trading name of Stanislaw Pasierbski, sole trader.
By placing an order with SaunaBuilds.co.uk, you agree to the following Terms of Sale. If you do not agree, please do not purchase from us.
- 🛒 Orders & Acceptance
All orders are subject to acceptance by Stanislaw Pasierbski trading as SaunaBuilds.co.uk.
We reserve the right to refuse or cancel any order where products are unavailable, pricing errors occur, or other legitimate reasons apply.
A binding contract is formed only once we confirm your order in writing (by email or otherwise).
- 💳 Payments
Payment must be made in full unless otherwise agreed in writing.
We accept major debit/credit cards, bank transfer, and other methods advertised on our website.
Goods remain our property until payment is received in full.
- 🚚 Delivery & Installation
We deliver and install saunas and associated products across the UK.
Delivery times are estimates only. While we make every effort to meet agreed dates, we are not liable for delays caused by events outside our control.
You must ensure reasonable access for delivery and installation. Extra charges may apply where access is restricted or specialist equipment is required.
- 📦 Cancellations & Returns
Because our products are large, customised, and made to order, cancellations and returns are limited:
Orders may be cancelled within 14 days of confirmation only if manufacture or preparation has not begun.
Once customisation or installation has started, cancellations are not possible.
Non-custom products may be returned within 14 days of delivery, provided they are unused and in original packaging.
Return costs are the responsibility of the customer unless goods are faulty.
- 🛠️ Warranty
All saunas and products are supplied with a 12-month manufacturer’s warranty, unless otherwise stated.
This warranty covers defects in materials or workmanship, but not:
Normal wear and tear
Misuse, neglect, or poor maintenance
Damage caused by unauthorised modifications or repairs
If you believe your product is faulty, please contact us immediately with details and photographs.
- ⚠️ Customer Responsibilities
By purchasing from us, you agree to:
Provide accurate measurements and site information before installation.
Ensure electrical and plumbing work (where required) is carried out by qualified professionals.
Maintain the sauna and products according to the provided instructions.
We are not liable for issues arising from incorrect site information, poor maintenance, or failure to follow safety guidance.
- 📑 Liability
Our liability is limited to the value of the goods and services provided.
We are not responsible for:
Indirect or consequential loss
Business interruption
Loss of profits or revenue
Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.
- ⚖️ Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.
- ✅ By Purchasing, You Acknowledge That:
You understand SaunaBuilds.co.uk is operated by Stanislaw Pasierbski, sole trader.
You have read and understood these terms.
You are satisfied that the products are suitable for your needs.
You accept responsibility for providing accurate information and suitable installation conditions.